ERP Business Analyst (F/H)

Département: IT

Following our development, we are currently looking for an ERP Business Analyst:

Job Summary

Provides technical and functional support in the areas of: ERP (Enterprise Resource Planning) system administration, problem resolution, support, process mapping, system testing and development, security access and training. Designs, develops, test, deploy, and maintain data processing solutions to enhance the ERP systems.

Essential Functions

• Assists in developing procedures to ensure integrity of ERP system and databases;

• Assists in ensuring that external/internal regulations and policies governing data management are met, including regulations concerning security, audit and privacy;

• Thoroughly understands ERP subsystem in order to assign appropriate system access to users at different levels across the institution;

• Develops and implements project plans for ERP functional support tasks;

• Troubleshoots application software and database problems on a timely basis;

• Works as a system analyst with key personnel to help define user needs and develop data processing solutions;

• Maintains liaisons with business, technical staff, and extended support organizations for resolution of ERP issues;

• Works with end-users to analyze, design, construct and implement small applications in support of regular business operations; documents applications and provides cross-functional training as needed;

• Works with end users on all functional modules to document business needs/requirements for upgrades and enhancements;

• Requires the kind of teamwork, supervision, and personal interaction, that cannot be had in a home office situation; therefore, regular and predictable on-site attendance is a job requirement;

Education, Skills and Abilities

• A Bachelor’s degree in Computer Information Systems or a closely related field;

• Proficient English;

• Demonstrated knowledge of systems analysis and information technology principles;

• Experience with QAD or similar ERP solutions;

• Customer service minded and solutions oriented;

• Ability to work with a variety of personalities especially employees experiencing frustration with technology

• Flexibility for travelling;

 

This is an exciting opportunity to join a growing group that provides the framework of a multinational as well as the agility, spirit, and opportunities of an entrepreneurial company

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